Chapter 1. Great people decisions: a resource for you. .

Chapter 2. Great people decisions: a resource for your organization.

Chapter 3. Why great people decisions are so hard.

Chapter 4. Knowing when a change is needed.

Chapter 5. What to look for.

Chapter 6. Where to look: inside and out.

Chapter 7. How to appraise people.

Chapter 8. How to attract and motivate the best people.

Chapter 9. How to integrate the best people.

Chapter 10. The bigger picture.

Appendix A. The Value of Investing in People Decisions.

Appendix B. Selected Bibliography on Assessment Methods.

Notes.

Acknowledgments.

Index.