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Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition
John K. Halvey, Barbara Murphy Melby
ISBN: 978-0-470-04483-4
Hardcover
600 pages
April 2007
US $155.00 add_to_cart.gif
 
Description
Table of Contents
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"This book provides a welcome and detailed account of what BPOs are, how to measure outsourcing performance..." (Government Opportunities, July 2007) 
 
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