About the Author.

Acknowledgements.

Introduction.

Overview: Paradigms.

PART I: The Selector’s Perspective.

Chapter 1: Responsibility.

Chapter 2: Professionalism.

Chapter 3: Interviews.

Chapter 4: Structure.

PART II: The Applicant’s Perspective.

Chapter 5: Source.

Chapter 6: Salvation.

Chapter 7: Failure.

Chapter 8: Disrespect.

Chapter 9: Fairness.

PART III: Multiple Perspectives.

Chapter 10: Fit.

Chapter 11: Market Forces.

Chapter 12: Politics.

Chapter 13: Case Study: The Prison Service Assessment Centre.

Some Concluding Thoughts.

Index.