How to inspire, encourage, and lead people to do their best-both in and out of the workplace

Filled with stories by and fascinating interviews with human capital innovators, Making a Difference Through People provides practical guidance on how to empower people to deliver their best performance by employing their guiding principles. Offering relevant strategies and tactics, each interview is preceded by an introduction that provides a biographical recap and a brief discussion of each innovator.

Robin Ferracone is President of Human Capital business at Mercer Human Resource and has over 25 years' consulting experience in value management, performance measurement, people strategies, and compensation design.