"Finally, the definitive user's guide for everyone who has ever managed a virtual team: clear, practical, concise, easy to read, and complete. It takes leading virtual teams to the next level by driving results through productivity and collaboration. A must-read for every professional who hopes to be a global manager in the twenty-first century."--Peter Giulioni, executive director, Keenan MBA Career Resource Center, USC Marshall School of Business, University of Southern California

“This handbook is essential reading for anyone responsible for starting or making virtual teams more effective. It provides the information you need about structure, leadership, the importance of trust, crossing cultural barriers, and much more.”--William C. Byham, Ph.D., chairman and CEO, Development Dimensions International, Inc.

“Leaders, managers, and team members everywhere need to learn from the best how to cultivate high performance from virtual teams, and all the frameworks to do so are in this book, served up with the wisdom of the sages of virtual teams."--Michael Sampson, effective collaboration advisor and author, The Michael Sampson Company Limited

"This book is critical reading for leaders and practitioners facing the global virtual work environment. It provides exceptional insight into virtual teaming, which is a key to producing profound business results."--Ed Schaniel, IDS Director of Employee Involvement and Lean Integration, The Boeing Company