1. An Introduction to Revenge in the Workplace.

2. Peering into the Soul of Discontent: The Phenomenon of Revenge.

3. Three Triggers of Revenge: Why People Try to Get Even.

4. You Started It! The Mind Game Inside the Blame Game.

5. "I'm as Mad as Hell and I’m not Going to Take It Anymore!": Understanding the Motivating Power of Righteous Anger.

6. You Started It—But I’ll Finish It! How People Get Even.

7. Preventing Revenge Before It Happens: Practical Advice for Managers—And Would-Be Avengers.

8. Moving Beyond Revenge: Don’t Get Mad, Don’t Get Even—Get Ahead.

Bibliography.

Notes.

About the Authors.

Index.