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General & Introductory
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Table of Contents
Figures, Tables, and Exhibits xi
The Editor xv The Contributors xvii Foreword xxix
Introduction to the Third Edition xxxi PART ONE: THE CONTEXT AND INSTITUTIONAL SETTING OF THE NONPROFIT SECTOR 1
1 Historical Perspectives on Nonprofit Organizations in the United States 3
2 The Legal Framework of the Nonprofit Sector in the United States 42
3 The Changing Context of Nonprofit Leadership and Management 77
4 The Many Faces of Nonprofit Accountability 101 PART TWO: LEADING AND GOVERNING NONPROFIT ORGANIZATIONS 123
5 Leadership, Governance, and the Work of the Board 125
6 Executive Leadership 157
7 Ethical Nonprofit Management: Core Values and Key Practices 178
8 Strategic Management 206
9 Strategic Planning and the Strategy Change Cycle 230
10 Social Entrepreneurship and Social Enterprise 262 PART THREE: MANAGING NONPROFIT OPERATIONS 299
11 Marketing for Nonprofit Organizations 301
12 Strategic Communications 329
13 Advocacy, Lobbying, and Social Change 347
14 Collaboration and Strategic Alliances 375
15 Outcome Assessment and Program Evaluation 401
16 Evaluating the Effectiveness of Nonprofit Organizations 431 PART FOUR: DEVELOPING AND MANAGING NONPROFIT FINANCIAL RESOURCES 459
17 Financial Leadership in Nonprofit Organizations 461
18 Nonprofit Finance: Developing Nonprofit Resources 482
19 Designing and Managing the Fundraising Program 505
20 Social Enterprise and Nonprofit Ventures 524
21 Managing the Challenges of Government Contracts 553
22 Financial Management and Accounting 580
23 Risk Management 642 PART FIVE: LEADING AND MANAGING PEOPLE IN NONPROFITS 667
24 Effective Human Resource Practices: Recruitment and Retention in Nonprofit Organizations 669
25 Total Rewards Programs in Nonprofit Organizations 709
26 Designing and Managing Volunteer Programs 753
Conclusion: The Future of Nonprofit Leadership and Management 794 Name Index 805 Subject Index 815
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