Preface.

Acknowledgments for the Fourth Edition.

The Author.

Part One: Understanding the Dynamics of Strategic Planning.

1 Why Strategic Planning Is More Important Than Ever.

2 The Strategy Change Cycle: An Effective Strategic Planning Approach for Public and Nonprofit Organizations.

Part Two: Key Steps in Thinking and Acting Strategically.

3 Initiating and Agreeing on a Strategic Planning Process.

4 Clarifying Organizational Mandates and Mission.

5 Assessing the Environment to Identify Strengths and Weaknesses, Opportunities and Challenges.

6 Identifying Strategic Issues Facing the Organization.

7 Formulating and Adopting Strategies and Plans to Manage the Issues.

8 Establishing an Effective Organizational Vision for the Future.

9 Implementing Strategies and Plans Successfully.

10 Reassessing and Revising Strategies and Plans.

Part Three: Managing the Process and Getting Started with Strategic Planning.

11 Leadership Roles in Making Strategic Planning Work.

12 Getting Started with Strategic Planning.

Resources.

Resource A: A Guide to Stakeholder Identification and Analysis Techniques.

Resource B: Using the Web in the Strategic Planning Process.

Resource C: Developing a Livelihood Scheme that Links Aspirations, Distinctive Competencies, and Distinctive Assets.

Resource D: Using Action-Oriented Strategy Mapping to Identify Strategic Issues and Formulate Effective Strategies.

References.

Name Index.

Subject Index.