Acknowledgments ix

The Authors xiii

PART ONE: UNDERSTANDING, ENVISIONING, AND CREATING 1

1 Understanding Nonprofi t Organizations 3

2 Effective and Ethical Organizations 11

3 Founding Nonprofi ts and the Business Case 33

4 Organizational Structure 60

PART TWO: STRATEGIZING, RESOURCING, AND ALIGNING 83

5 Formulation of Strategy 85

6 Resource Acquisition 111

7 Financial Stewardship and Management 140

8 Marketing 168

PART THREE: LEADING, MANAGING, AND DELIVERING 199

9 Boards and Governance 201

10 Executive Directors and Leadership 228

11 Strategic Human Resource Management 255

12 Motivation and Performance 280

PART FOUR: EVALUATING, CONNECTING, AND ADAPTING 299

13 Program Evaluation 301

14 Public and Government Relations 327

15 Partnerships, Alliances, and Affi liations 356

16 Organizational Change and Innovation 384

17 The Future of Nonprofi t Leadership and Management 418

Appendix: Mapping of Chapter Content to NACC Guidelines for Study in Nonprofi t Leadership, the Nonprofi t Sector, and Philanthropy 425

Notes 429

Index 469