Contributors.

Foreword (Frank Mayadas).

Preface (Jerry M. Hultin).

Dewey Goes Online (Robert Ubell).

PART 1: Managing Virtual Teams.

1 Building Virtual Teams (Edward Volchok).

2 Leadership (Michael Ryan).

3 Peer and Self-Assessment (Paul Resta and Haekyung Lee).

4 Mitigating Conflict (Richard Dool).

5 Virtual Teams in Very Small Classes (Elaine Lehecka Pratt).

PART 2: Virtual Team Technology.

6 Choosing Online Collaborative Tools (Kit Brown-Hoekstra, Brenda Huettner, Char James-Tanny, and Phylise Banner).

7 Communication Technologies (Anu Sivunen and Maarit Valo).

PART 3: Enterprise and Global Teams.

8 Teaming Across Borders (Richard Dool).

9 Global Corporate Virtual Teams (Christine Uber Grosse).

10 Corporate Virtual Teaming (Luther Tai).

11 Virtual Engineering Teams (Doug Vogel, Michiel Van Genuchten, Carol Suanders, And A.-F. Rutkowski)).

Index.