The Author.

Acknowledgements.

Introduction.

1. IT and Broader Company Vision.

2. Principle 1: Recruit, Train, and Retain World-Class IT People.

3. Principle 2: Build and Maintain a Robust Information Technology Infrastructure.

4. Principle 3: Manage Projects and Portfolios Effectively.

5. Principle 4: Ensure that IT Partners within Itself and with the Business.

6. Principle 5: Develop a Collaborative Relationship with External Partners.

Conclusion.

Notes.

Bibliography.

Index.