Preface.

Acknowledgments.

Section I: New Rules in a Changing World.

1 The Talent Challenge.

2 People Equity: What It Is and Why It Matters.

3 How to Manage People Equity.

Section II: Measuring the Unmeasurable.

4 Measuring People Equity.

5 ACE and Resource Allocation.

Section III: Optimizing Talent.

6 Aligning Strategy, Culture, and Talent.

7 Capabilities: Fuel for Growing Customer Value.

8 Getting Engaged.

Section IV: Managing the Talent Life Cycle.

9 Finding Fit.

10 First Impressions.

11 Growing Your Talent Reservoir.

12 Retaining Top Talent in Good Times and Bad.

The Road Ahead.

Appendix: Exercise: Impact of Trends on Your Talent Management.

Notes.

Index.