Pamela Bilbrey helps organizations maximize their current strengths and bring out their ordinary greatness to achieve extraordinary results. A sought-after consultant, coach, and international speaker, she has authored three books and over fifty articles on employee engagement, leadership and team development, and organizational change. She was senior vice president of corporate development at Baptist Health Care, a Fortune 100 Best Places to Work organization and a Baldrige National Quality Program recipient. She also founded the Baptist Health Care Leadership Institute.

Brian Jones has been described by his clients as "a breath of fresh air" and "the most effective consultant we've ever hired." He travels the country helping teams and organizations achieve real results with ordinary, yet great tools and advice. As the former director of people development for Baptist Health Care, he was instrumental in the organization's recognition as Training magazine's Top 100 Training Organizations in America for five consecutive years. He is the author of several articles on leadership development and employee engagement.