FOREWORD

Rich McKeown xiii

Harold Simons xvi

ACKNOWLEDGMENTS xviii

INTRODUCTION xix

CHAPTER 1—OPPM AND STRATEGY EXECUTION 1

CHAPTER 2—WHAT IS AN OPPM? 9

CHAPTER 3—OPPM FOR ISO 9000 43

CHAPTER 4—AN INTRODUCTION TO THE A3 53

CHAPTER 5—OPPM/A3 FOR ISO 9000 62

CHAPTER 6—THE PROJECT MANAGEMENT OFFICE AND EXECUTION 90

CHAPTER 7—OPPMS, A3S, AND STRATEGY DEPLOYMENT 107

CHAPTER 8—THE USE OF THE OPPM/A3 IN PROBLEM SOLVING 141

APPENDIX A: ORIGINS AND CALCULATIONS FOR AN A3 154

APPENDIX B: THE TOYOTA BUSINESS SYSTEM AND LEAN THINKING 159

APPENDIX C: CRITICAL PATH AND EARNED VALUE MANAGEMENT 169

ABOUT THE AUTHORS 175

INDEX 177