Preface xi

The Authors xvii

PART ONE: PROGRAM PLANNING FUNDAMENTALS 1

1 Exploring the Nature of Program Planning 3

2 Determining Work Group Participants, Leadership, and Relationships 20

PART TWO: THE STAGES OF PROGRAM PLANNING 33

3 Initiating a Planning Project 37

4 Analyzing Problems and Assessing Needs 71

5 Setting Goals and Objectives 120

6 Laying the Foundation for a Successful Design 144

7 Developing the Essential Program Components 157

8 Documenting the Completed Program Plan 220

Conclusion 247

Resources for Planning Service Programs 255

References 258

Index 263