Foreword (Bill George).

Introduction.

1 Creating Rapid Widespread Engagement

Expert Input: Ken and Mary Gergen on Social Construction and Leading Change.

Expert Input: Steve Denning on Operating Without Budget or Authority.

2 Communicating So People Get It and Spread It.

Expert Input: Rick Stone on the Power of Story.

3 Energizing Your Most Valuable Players.

Expert Input: Jim Wolfensohn on Talking to Everyone.

4 Understanding the of Change.

Expert Input: Madelyn Blair on Storylistening for Reconnaissance.

5 Accelerating Change Through Performance Communities.

Expert Input: Etienne Wenger on Communities of Practice.

6 Generating Dramatic Surges in Progress.

Expert Input: Lesley Shneier on the World Bank's Knowledge Fairs

7 Breaking Through Logjams.

Expert Input: Larry Forster on the Competency for Collaboration

8 WorkLifeSuccess in the Midst of Change.

Expert Input: John Kotter on the Greatest Positive Impact.

Appendix A: Sample Strategic Engagement Plan.

Appendix B: JumpStart Storytelling.

Notes.

Acknowledgments.

About the Author.

Index.