Rosemary M. Lehman is a partner in eInterface with twenty years of experience at Instructional Communications Systems, University of Wisconsin-Extension where she was a distance education specialist and led the Learning Design and Outreach Team. She is coauthor of 147 Practical Tips for Synchronous and Blended Technology Teaching and Learning.

Simone C. O. Conceição is an associate professor in the School of Education, Department of Administrative Leadership, at University of Wisconsin-Milwaukee and the editor of Teaching Strategies in the Online Environment from Jossey-Bass and coauthor of 147 Practical Tips for Teaching Online Groups: Essentials of Web-Based Education.