Preface.

Acknowledgments.

Introduction.

Chapter 1 Governance and Administration.

Sarbanes-Oxley.

Accountability.

Organizational Culture.

Role of The Board.

Administrative Flexibility.

Summary.

Chapter 2 Role and Responsibility.

Foundation Grants.

Government Grants.

Growing Your Fundraising

Working with the Board and Staff.

The Social Safety Net.

Summary.

Chapter 3 Serving the Entire Community.

How Location and Demography Affects Funding.

Broadening Your Service Base.

Serving the Community.

Summary.

Chapter 4 The Public Image of the Not-for-Profit.

Making Your Not-for-Profit Visible.

Outcomes and Results.

Communication Strategy.

The Media and the CEO.

Branding.

Summary.

Chapter 5 The Social Work Professional— Manager and CEO.

The Church, Immigration, and the Beginning of Social Services.

The Social Service Profession Evolves.

Managerial Roles in Social Services

Summary.

Chapter 6 Programs and Priorities.

Creating an Effective Mission Statement.

How Changes in Vision Affect Your Mission.

Changing Direction.

Summary.

Chapter 7 Public Policy and Government Relations.

Bridging the Gap between Independence and Advocacy.

Essential Steps to be an Advocate.

Advocacy and Politics—Do They Mix?

Summary.

Chapter 8 Lessons in Leadership.

What Makes an Effective Leader?

The Adaptive Leader.

What Makes Leaders Successful.

The Role of the Manager.

Summary.

Chapter 9 The Board and the CEO.

The Board of Directors.

The CEO.

Summary.

Chapter 10 Raising Money, Managing Budgets, Building Relationships, and Thinking Ahead.

Not-For- Profits, Donors, and Funds.

Funds Management.

Summary.

Chapter 11 Evaluation, Human Resource, Staff Training, and Development.

The Evaluation Process.

The Theory of Change.

The CEO, Evaluation, and Human Resources.

Responsibilities of the Human Resources Department.

Staff Training and Development.

Summary.

Chapter 12 The Age of Technology.

The Importance of Technology.

Summary.

Chapter 13 Volunteers and Voluntarism.

The Growth of Volunteerism.

Relationship between Volunteers and Management.

Summary.

Chapter 14 International Social Welfare and the Role of the University.

The Not-for-Profits Increasing International Presence.

Universities Expanding Involvement.

Summary.

Chapter 15 Succession and Retirement.

Who I Was and Who I am Now.

The Effects of Retirement on the CEO.

Succession Planning.

Summary.

References.

About the Author.

Index.