Acknowledgements.

About the Author.

Chapter 1 Why Management Failed.

Chapter 2 What's Your Management Model?

Chapter 3 Coordinating Activities: From Bureaucracy to Emergence.

Chapter 4 Making and Communicating Decisions: From Hierarchy to Collective Wisdom.

Chapter 5 Setting Objectives: From Alignment to Obliquity.

Chapter 6 Motivating Employees: From Extrinsic to Intrinsic Motivation.

Chapter 7 Four Models of Management.

Chapter 8 The Change Agent's Agenda.

Chapter 9 The Leader's Agenda.

Epilogue Broadening the Debate on Reinventing Management.

Notes.

Index.