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Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively [E-Book]
Craig E. Runde, Tim A. Flanagan
ISBN: 978-0-470-76868-6
E-Book
240 pages
March 2010
US $19.99 add_to_cart.gif

Important E-book Information
This Title is Part of the Following Series:
The Center for Creative Leadership
 
Description
Table of Contents
Author Information
Reviews
 
Foreword ix
John R. Alexander

Preface xi

1. The What and Why of Conflict Competent Leaders 1

2. Understanding Conflict Dynamics 19

3. Self-Awareness, Self-Control 37

4. Preventing Destructive Responses to Conflict 65

5. Fostering Constructive Responses to Conflict 115

6. Building Conflict Competent Organizations 167

Epilogue 187

Resources 191

References 195

The Authors 199

Index 201

About the Center for Creative Leadership 213