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Operations, Strategy, and Technology: Pursuing the Competitive Edge
Robert H. Hayes, Gary P. Pisano, David M. Upton, Steven C. Wheelwright
ISBN: 978-0-471-65579-4
Paperback
400 pages
February 2004
US $65.95 add_to_cart.gif

This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.
 
Description
Table of Contents
Author Information
 
1. Operations Management Confronts a New Millennium.

2. Operations Strategy: Origins and New Directions.

3. Capacity Strategy.

4. Determining Organizational Boundaries: Vertical Integration and Outsourcing.

5. Designing and Managing Operating Networks.

6. Information Technology and Operations.

7. Creating an Edge Through New Process Development.

8. Creating an Edge Through Superior Project Management.

9. Evaluating and Justifying Capital Investments.

10. Sharpening the Edge: Driving Operations Improvement.

11. Guiding the Pursuit of an Operations Edge.

Bibliography.

Index.

 
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