Introduction.

Definitions.

Chapter 1: Organization—Who Are We?

Type of Organization.

Operational Focus.

Mission Statement.

Number of Years in Existence.

Geographical Presence.

Description of Operations.

Spreadsheet 1: The Organization.

Chapter 2: Governance—Who’s in Charge?

Governing Board.

Number of Members.

Board Member Finances.

Elected/Appointed Officials.

Board Member Titles.

Ex Officio Board Members.

Terms of Service.

Quorum for Decisions.

Number of Meetings per Year.

Role of the Governing Body.

Spreadsheet 2: Governance.

Chapter 3: Revenue—Where Do We Get Our Money?

Fund Sources.

Annual Budget Cycle.

Formal Budget Request Process.

Required Reporting.

Fund Accounting.

Fundraising.

Donors.

Government Support.

Budget Based on Revenue Predictions.

Voter Influence.

Spreadsheet 3: Revenue.

Chapter 4: Workforce—Who Are These People?

Employee Group.

Male/Female.

Full-Time, Part-Time, and Variable-Time Appointments.

Appointment Terms.

Unionized.

Average Years of Service.

Average Age.

Average Salary.

Spreadsheet 4: The Workforce.

Chapter 5: Current Compensation—How Are We Paying Them Now?

Human Resources Information Systems Infrastructure.

Employee Groups.

Number.

Unionized.

Average Years in Job.

Pay Structure.

Job Descriptions.

Salaries Public.

Performance Management.

Salary Increase Date.

Compensation Authority.

Spreadsheet 5: Current Compensation.

Chapter 6: Exempt Workforce—Your Colleagues and Your Boss.

Employee Group.

Jobs.

Revenue Impact.

Base Pay.

Base Pay Increases.

Variable Pay.

Person-Based Pay.

Health Benefits.

Pension/Retirement.

Perquisites.

Compensation Authority.

Spreadsheet 6: The Exempt Workforce.

Chapter 7: Nonexempt Workforce—The Workers.

Employee Group.

Jobs.

Revenue Impact.

Base Pay.

Base Pay Increase.

Variable Pay.

Person-Based Pay.

Health Benefits.

Pension/Retirement.

Perquisites.

Compensation Authority.

Spreadsheet 7: The Nonexempt Workforce.

Chapter 8: Jobs—Job Analysis: Finally!

Employee Group.

Jobs.

Number of Incumbents.

Revenue Impact.

Job Analysis: Job Descriptions.

Job Analysis: Job Specifications.

Job Evaluation: On Having a Point of View.

Nonquantitative Job Evaluation Methods.

Quantitative Job Evaluation Methods.

Other.

Spreadsheet 8: The Jobs.

Chapter 9: New Compensation Structure—Getting Down to Business.

The “Real” Reason Why You’re Here.

Ancillary Pay.

Flat Rates.

Flat Rates for Jobs in Series.

Salary Ranges.

Salary Ranges with Steps.

Broadbanding.

Commission-Based Salary Structures.

Salary Rates Established by Negotiation.

Variable Pay.

The External Labor Market.

Constructing Salary Ranges.

Adjusting Flat Rates.

Exempt/Nonexempt.

Range Code.

Employee Group.

Jobs.

New Salary Range.

Spread Percentage.

Steps.

Flat Rate.

Commission.

Person-Based Pay.

Variable Pay.

Benchmark.

Primary Influence.

Spreadsheet 9: New Compensation Structure.

Chapter 10: Performance Management—Pay for Performance or Pay for Promotions?

Your Performance Management Mission.

Internal and External Authorities.

Budget Impact.

Organizational Culture.

Supervisory Attitudes.

Measurement Basis.

The Importance of Promotions.

Employee Group.

Jobs.

Revenue Impact.

Performance Review Schedule.

Salary Increase Schedule.

Compensation Arrangement.

Base Salary Increase.

Variable Pay.

Measurement Basis.

Performance Review Technique.

Spreadsheet 10: Performance Management.

Chapter 11: Maintenance—Is It That Time Already?

Employee Group.

Jobs.

Status.

Job Description.

Job Evaluation.

Turnover.

Compensation Arrangement.

Impact.

Management View.

Spreadsheet 11: Maintaining the Structure.

Chapter 12: Conclusion—The Bottom Line.

Nature of Revenue.

Relationship between Organizational Success and Revenue.

Pay for Performance or Promotion.

Coordination within the Organization.

Appendices.

Appendix A: Survey—Compensation in Nonprofit/Public Organizations.

Appendix B: Complete Spreadsheet Workbook.

Appendix C: HRIS Data Elements—Summer 2004.

Bibliography.

Index.