ROBERT GANDOSSY is Global Leader for Hewitt Associates’ Talent and Organization Consulting Practice. The coauthor of Leading the Way: Three Truths from the Top Companies for Leaders (Wiley), and co-editor of Human Resources in the 21st Century, he holds a PhD from Yale University, where he specialized in organizational behavior with an emphasis on understanding the origins of white-collar crime.

JEFFREY SONNENFELD is the Associate Dean for Executive Programs at the Yale School of Management, as well as Professor of Management Practice and the founder of Yale’s Chief Executive Leadership Institute. Author of the bestselling The Hero’s Farewell: What Happens When CEOs Retire, he earned his MBA and doctorate at the Harvard Business School, where he served as a professor for a decade.