Chapter 1. What Is Outsourcing?

Chapter 2. Who Is Outsourcing?

Chapter 3. Imperatives.

Chapter 4. How Do I Begin Outsourcing?

Chapter 5. Vertical Integration and Outsourcing Considerations in the Health-Care Sector.

Chapter 6. From the Experts: Life After Outsourcing— A Sourcing Management Model(Outsourcing Is Really Sourcing).

Chapter 7. More from the Experts.

Transforming the Next Generation of Outsourcing (IBM and the Outsourcing Institute).

Outsourcing for Expertise (Scott Gerschwer).

Human Resources Outsourcing Comes of Age (Scott Golas).

Can Campus Recruiting Really Be Effectively Outsourced? (Daniel Williams and John Flato).

A Strategic Approach to Outsourcing (Christopher J. Damm).

Economics of Outsourcing (Gordon Walker).

Conclusion.

Glossary of Outsourcing Terms.

Outsourcing Companies and Services.

Index.