CHARLES HOLLAND, PhD, developed the MVT process in a nuclear weapons plant to solve critical problems using advanced statistics. In 1982, at the urging of quality guru W. Edwards Deming, he founded QualPro, an MVT training and consulting firm. Over the last two decades, QualPro consultants have assisted clients in implementing MVT at over 1,000 companies, including many of the Fortune 500. Many clients have improved business results directly linked to MVT valued in the hundreds of millions of dollars. QualPro conducts seminars on MVT throughout the U.S., and its work has been profiled in most major business publications.

DAVID COCHRAN is Vice President of Operations for QualPro.

*MVT is a trademark of QualPro, Inc. For more information about QualPro and MVT, visit www.qualproinc.com.