Home Business Non Profit Education K-12 Higher and Adult Education Public Health and Health Services Spirituality and Religion Parenting and Relationships Psychology
Join Email Mailing List Join Postal Mailing List
josseybass.com
Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations
Martin Cole, Greg Parston
ISBN: 978-0-471-95945-8
Hardcover
208 pages
September 2006
US $45.00 add_to_cart.gif

Other Available Formats: E-Book
 
Introduction.

Preface.

Chapter 1: The Public Sector Squeeze.

Chapter 2: Zeroing In on Outcomes.

Chapter 3: Why Is It So Hard to Measure Public Value?

Chapter 4: Defining Value.

Chapter 5: Measuring and Analyzing Public Service Value.

Chapter 6: Driving Results.

Chapter 7: The Key to Unlocking Public Value.

Appendix: Public Service Value Methodology.

Notes.

Bibliography.

About the Authors.

Index.

 
If you are an instructor, you may request an evaluation copy for this title.