ORGANIZATIONS AND TEAMS.

Designing Organizations for Knowledge Work.

Exploring the Contours of a Team-Based Organization.

THE DESIGN SEQUENCE.

Step One: Identifying Work Teams.

Step Two: Specifying Integration Needs.

Step Three: Clarifying Management Structure and Roles.

Step Four: Designing Integration Processes.

Step Five: Managing Performance.

IMPLEMENTATION CONCERNS.

Identifying New Responsibilities and Skills.

Defining Empowerment for the Team Environment.

Developing Organizational Support Systems.

Making the Transition to Team-Based Design.

Facing the Challenges Ahead.