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Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations
Cathy A. Costantino, Christina Sickles Merchant
ISBN: 978-0-7879-0162-2
Hardcover
272 pages
November 1995
US $48.00 add_to_cart.gif
 
Author Information
 
CATHY A. COSTANTINO is director of the ADR program at the Federal Deposit Insurance Corporation (FDIC) and adjunct professor at Georgetown Law School. She is part of the government-wide ADR committee and chairs the Dispute Systems Design/Organization Development sector of the Society of Professionals in Dispute Resolution (SPIDR). CHRISTINA SICKLES MERCHANT is director of Labor-Management Cooperation at the Federal Labor Relations Authority (FLRA) and the current president of SPIDR.
 
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