"As a guide to assessment techniques and a reference for ways to conduct them, this is a book that should be on the bookshelf in every student affairs office where assessment and evaluation occur." --NASAP Journal

"This volume is a long needed and important addition to the literature in student affairs because it provides basic information that can be used by a wide range of practitioners in the field. It is practical and demystifies the process of assessment. There is no comparable volume out there. Highly recommended." --Margaret J. Barr, Vice President for Student Affairs, Northwestern University

"If you are thinking about starting an assessment effort in student affairs, read this book first." --Gary R. Hanson, coordinator of student affairs research, University of Texas, Austin