?The practice of family mediation requires special skills and talent to effectively manage conflict. The future of the profession depAnds heavily on trained and committed practitioners. Robert Coulson's book offers a solid, clear overview of the work of a family mediator and what it takes to become one.? (Robert D. Benjamin, president, Academy of Family Mediation)

?A practical, down-to-earth guide. Present and future divorce mediators will find much helpful and sensible advice in this book.? (Frank E. A. Sander, professor, Harvard Law School)

?Fast, easy reading about the practice of family mediation.? (Marie R. Volpe, president, Society of Professionals in Dispute Resolution, 1996-1997)