Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In Why Didn't You Say that in the First Place?, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic way.

You'll discover:

• Why nobody understands you
• Why misunderstanding is normal
• The power of strategic talk
• Communicating when understanding is critical

It is full of anecdotes, illustrations, sample conversations, and checklists to show readers how misunderstandings can be prevented in everyday settings.