"An important book for those executives looking to transition their organizations into the 21st Century...especially those users and providers of information technology services. The IT-based transformation is the wave of the next millennium." --Carl C. Williams, Vice President of Information Technology, Amoco Corporation

"Fresh approaches to some of the most vexing issues facing organizations today....A powerful argument for a new view of the role of information technology within the business organization of the future." --Michael Vitale, Professor and Head, Dept. of Information Systems, University of Melbourne and former Vice President, Information Technology and Corporate Services, Prudential Insurance (1988-92)

"[Steps to the Future] helps us approach the impAnding third wave of major social change since farming and the industrial revolution -- namely IT&T. Not only are the difficulties and risks of failure analyzed, but ideas for new methods of organizational approach and finding new success parameters are documented to ensure that we move toward this change with enthusiasm and hope." --Steve Burdon, Managing Director, British Telecommunications, Asia Pacific

"Executives who adopt the new ideas advanced in this book will understand why IT must be an integral part of their organization and how to act decisively to capture maximum business value from it." --Neville J. Roach, Managing Director, Fujitsu Australia Ltd.

Endorsement from Tim Besley to come. Ask Nathalie to have it emailed to her. --Tim Besley, Chairman, Commonwealth Bank of Australia