Introduction: The Strategic Planning Process.

Step One: Developing Key Performance Indicators.

Step Two: Assessing the External Environment.

Step Three: Assessing the Internal Environment.

Step Four: Analyzing Strengths, Weaknesses, Opportunities, and Threats.

Step Five: Generating Ideas.

Step Six: Testing Ideas.

Step Seven: Formulating Strategies, Goals, and Objectives.

Step Eight: Determining Institutional Readiness for Change.

Step Nine: Implementing the Strategy and Documenting Impacts.

Step Ten: Evaluating and Revising the Plan.