Developing a High-Impact Approach to Hiring.

Knowing Who You Want to Hire and Why.

Breaking the Cycle of Crisis Hiring.

Attracting the Right Employees.

Doing the Right Thing: High Impact Hiring and the Law.

Developing a Comprehensive Hiring System.

Gathering Background Information.

Understanding and Using an Interview Strategy That Works.

Using Employment Tests Effectively.

Sampling Performance Through Job Tryouts, Work Samples, and Performance Testing.

The Dark Side of Performance: Identifying and Assessing Counterproductive Behavior.

Making High-Impact Hiring Decisions.

Afterword: Carrying Out Your Hiring Decisions