Preface.

Acknowledgements.

About the Author.

Prologue: The ARIA Quartet Conflict.

TRANSFORMING IDENTITY-BASED CONFLICT.

1. The ARIA Framework: Antagonism, Resonance, Invention, Action.

2. Antagonism: Sufacing Differences and Analyzing Animosity.

3. Resonance: Articulating Common Needs and Motivations.

4. Invention: Generating Cooperative Solutions.

5. Action: Setting Joint Agendas.

THE ARIA FRAMEWORK IN PRACTICE.

6. Prenegotiation in Nations: Peace Building in Jerusalem.

7. Transforming Conflicts Within and Between Groups in Organizations.

8. ARIA Tools: Lessons Drawn from Community Conflicts.

Epilogue: Engaging Identity, Creating Harmony.

Notes.

References.

Index.