THE DESIGN OF QUALITATIVE RESEARCH.

1. What is Qualitative Research?

2. Case Studies as Qualtitative Research.

3. Designing the Study and Selecting a Sample.

COLLECTING QUALITATIVE DATA.

4. Conducting Effective Interviews.

5. Being a Careful Observer.

6. Mining Data from Documents.

7. Collecting Data in Case Studies.

ANALYZING AND REPORTING QUALITATIVE DATA.

8. Analytic Techniques and Data Management.

9. Levels of Analysis.

10. Dealing with Validity, Reliability and Ethics.

11. Writing Reports and Case Studies.