RICHARD J. BODINE is education program director of the Illinois Institute for Dispute Resolution. He holds a Master's degree in special education specializing in gifted children and an advanced certificate of education in administration from the University of Illinois, and received the Illinois State Board of Education "Those Who Excel" award as an outstanding administrator.

DONNA K. CRAWFORD is executive director of the Illinois Institute for Dispute Resolution. She holds a Master's degree in special education and an advanced certificate of education in administration from the University of Illinois and is an experienced mediator, reality therapist, and dispute resolution trainer.