Editor's Notes (J. Fredericks Volkwein, with Steven LaNasa).
1. The Four Faces of Institutional Research (J. Fredericks Volkwein).
2. On the Nature of Institutional Research and the Knowledge and Skills It Requires (Patrick T. Terenzini).
3. Knowledge, Skills, and Effectiveness in Institutional Research (William E. Knight, Michael E. Moore, Corby A. Coperthwaite).
4. A Profile of Institutional Researchers from AIR National Membership Surveys (Sarah B. Lindquist).
5. A Comparison of Findings from Regional Studies of Institutional Research Offices (John A. Muffo).
6. Emerging Perspectives on Organizational Behavior: Implications for Institutional Researchers (Frank A. Schmidtlein).
7. Teaching Institutional Research to the Learning-Inhibited Institution (Mark Bagshaw).
8. The Role of Institutional Research: From Improvement to Redesign (Marvin W. Peterson).