Integrating Information Technology Planning and Funding at the Institutional Level (S. Foster & D. Hollowell).

Assessing the Academic Networked Environment (J. Lippincott).

Modeling and Managing the Cost and Quality of Information Technology Services at Indiana University: A Case Study (C. Peeble, et al.).

Assessing the Changing Impact of Technology on Teaching and Learning at Virginia Tech: A Case Study (C. Taylor & J. Eustis).

Institution-Wide Information Management and Its Assessment (G. Bernbom).