James S. Roberts
1. Serving a Changing Society
2. Making Systems Work
3. The Six Dimensions of Physician Leadership
4. The Second Dimension: Aligned Incentives Reward the Clinical Behavior You Want
5. The Third Dimension: Improving the Process of Care and the Clinical Outcome with CPI
6. The Fourth Dimension: High-Performance Teams Through InterdepAndence and Learning
7. The Fifth Dimension: Partnering with the Family
8. The Sixth Dimension: Partnering with the Community
9. Building an Infrastructure for Learning
10. Implementing a Project to Manage a Disease State
11. Practices Accountable for Quality
12. Partnering with Business: A Competitive Strategy or a Survival Necessity
13. Building for a Healthy Community
14. The Curriculum for Change
15. A Concluding Message