"An in-depth treatment of organizational change in hospitals. After Restructuring provides a mother lode of insights and lessons that will be mined for years. A must-read for all those committed to improving hospital performance in a radically changing health care system." --Stephen M. Shortell, Blue Cross of California Distinguished Professor of Health Policy and Management; professor of Organization Behavior, School of Public Health, University of California, Berkeley

"Unusual in its sensitivity to clinical and managerial agAndas, this book demonstrates how hospital re-engineering principles can empower caregivers to improve hospital performance. Anyone hoping to change hospitals, or expecting to be affected by hospital changes, should read this book." --Linda H. Aiken, director, Center for Health Services and Policy Research, University of Pennsylvania

"I would recommAnd this pathbreaking book to any health care executive, manager, physician, nurse, and anyone who is working to improve the performance of health care organizations." --Mary A. Pittman, president, Health Research and Educational Trust