"Individuals who are in religious leadership positions will immediately recognize the dilemmas or paradoxes described in this book. The good news is that Malony offers sound practical advice on how to deal with them. This book is accurately descriptive and helpfully prescriptive." (Douglas Lewis, Wesley Theological Seminary)

"Malony suggests ways to turn destructive conflict into creative tension. A helpful guide for every religious leader struggling to make sense out of the colliding interests that buffet many congregations and other not-for-profit institutions." (William E. Hull, Samford University)

"Dr. Malony presents a helpful analysis using insights from psychology, theology, management theory, conflict resolution, practical experience, love of Church, and an ironic spirit. Anyone reading this study will no longer see conflict as an interruption of the Church mission, but an opportunity to be in ministry." (Mark Trotter, First United Methodist Church, San Diego, California)