Preface.

The Author.

Major Trends in Health Care and the World of the Worker.

Organization Structure of Health Care Training Departments and the Role of Trainers.

How to Do a Nees Assessment.

How to Design a Training Program.

How to Deliver Training.

How to Evaluate Training.

Obstacles to Training and Ways to Overcome.

You as a Resource: Positioning Yourself for Success.

Resources: A Health Care Trainer's Toolkit.

Index.