"On behalf of the Society of Professionals in Dispute Resolution (SPIDR), I am pleased to Andorse the Dictionary of Conflict Resolution. I am certain that the book will be an important contribution to the field of conflict resolution. It may very well become to the conflict resolution field what Roberts' Dictionary of Industrial Relations has been to the labor-management literature. As such, it will become a standard reference for anyone who is a serious scholar or practitioner in the field of conflict resolution and collaborative decision making. One of the most important contributions that SPIDR has made over the years is to contribute significantly to the intellectual capital of the field. SPIDR's contribution to the development of the Dictionary is in the best tradition of that intellectual enterprise." (Homer C. La Rue, president, Society of Professionals in Dispute Resolution)

"A crucial step in establishing conflict resolution as a distinct discipline, this dictionary is a remarkable and ambitious work that makes sense out of a 'tower of Babel' and successfully captures the diversity of meaning in this rapidly expanding field. This will be an essential reference for the profession." (William K. Slate, II, president, American Arbitration Association)