Applying Corporate Knowledge Management Practices in Higher Education (J. Kidwell, et al.).

Knowledge Management in Higher Education (B. Cronin & E. Davenport).

Knowledge Discovery in a Networked World P. Lyman).

Databases, Information Architecture, and Knowledge Discovery (P. Wallace & D. Riley).

Revaluing Records: From Risk Management to Enterprise Management (A. Gilliland-Swetland).

Case Study: Knowledge Management Alleviates the Computing Support Crisis at Indiana University (B. Voss).

A Knowledge Management Action Agenda (G. Bernbom).