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Renegotiating Health Care: Resolving Conflict to Build Collaboration
Leonard J. Marcus
with Barry C. Dorn, Phyllis Beck Kritek, Velvet G. Miller, Janice B. Wyatt
ISBN: 978-0-7879-5021-7
Paperback
496 pages
September 1999
US $50.00 add_to_cart.gif
 
Description
Table of Contents
Author Information
Reviews
 
1. Why Conflict?

2. Moving Beyond Conflict.

3. Setting the Stage for Negotiation.

4. Interest-Based Negotiation.

5. Framing to Generate Negotiation Options.

6. Reframing to Spur Momentum.

7. A Public Health and Health Policy Perspective (Velvet Miller).

8. Health Care Management: Balancing Clinical and Business Perspectives (Janice B. Wyatt).

9. Nursing at an Uneven Table (Phyllis Kritek).

10. The Evolving Doctor (Barry Dorn).

11. Positional Bargaining.

12. Mediation, Arbitration, and Dispute Resolution.

13. Crafting the Essentials.

14. Constructing a Resilient Balance.
 
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