Part I: Foundations of Academic Advising
1. Historical and Philosophical Foundations for Academic Advising, Susan H. Frost
2. Use of Theory in Academic Advising, Don G. Creamer
3. Current Practices in Academic Advising, Wesley R. Habley
4. Ethical Considerations and Obligations, Katherine Simon Frank
5. Legal Issues in Academic Advising, Barbara A. Becker
Part II: Student Diversity and Academic Advising
6. Academic Advising and Today's Changing Students, M. Lee Upcraft, Pamela S. Stephens
7. Advising Students at Different Educational Levels, Gary L. Kramer
8. Advising Multicultural Students, Ronnie Priest, Sidney A. McPhee
9. Advising Students with Special Needs, Steven C. Ender, Carolyn J. Wilkie
10. Advising Students in Transition, George E. Steele, Melinda L. McDonald
11. Integrating Academic Advising and Career and Life Planning, Betsy McCalla-Wriggins
Part III: Organization and Delivery of Advising Services
12. Developing Mission, Goals, and Objectives for the Advising Program, Eric R. White
13. Organizational Models for Academic Advising, Celest F. Pardee
14. Delivering Academic Advising: Advisor Types, Alice G. Reinarz
15. One-on-One Advising, Charlie L. Nutt
16. Advising Students in Groups, Nancy S. King
17. Technological Resources That Support Advising, Michael E. McCauley
18. Technological Delivery Systems, Remy R. Sotto
19. Using Assessment Instruments, Thomas J. Grites
Part IV: Training, Evaluation, and Recognition
20. Designing Effective Training for Academic Advisors, Margaret C. King
21. A Framework for Training Program Content, Linda C. Higginson
22. Model Training Programs, Faye Vowell, Philip J. Farren
23. Assessing the Effectiveness of the Advising Program, Michael L. Lynch
24. Assessing Individual Advisor Effectiveness, Elizabeth G. Creamer, Delores Scott
25. Recognition and Reward for Excellence in Advising, Thomas J. Kerr
Part V: Dealing with Change in the Future of Academic Advising
26. Current Issues in Advising Research, Victoria A. McGillin
27. Meeting the Needs of Tomorrow's Learners and Tomorrow's Workplace, Virginia N. Gordon
28. Anticipating, Implementing, and Adapting to Changes in Academic Advising, Herta Teitelbaum
AppAndix A: NACADA's Core Values
AppAndix B: Council for the Advancement of Standards (CAS)
AppAndix C: NACADA Resources