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Performance Scorecards: Measuring the Right Things in the Real World
Richard Y. Chang, Mark W. Morgan
ISBN: 978-0-7879-5272-3
Hardcover
192 pages
April 2000
US $42.00 add_to_cart.gif
 
Description
Table of Contents
Author Information
Reviews
 
The Authoring Team.

Preface.

Acknowledgements.

Introduction.

The Performance Problem.

Setting the Stage for Scorecards.

Collect Scorecard Inputs.

Create Your Scorecard.

Cultivate Your Scorecard.

Cascade Your Scorecard.

Connect Your Scorecard.

Confirm Your Scorecard.

Knowing the Score.

References.
 
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