Foreword: Eduardo Salas.

Preface.

The Authors.

Part One: Designing and Positioning Trainingand Development.

1. Beg, Borrow, and Steal: How the Best TrainingProfessionals Keep Up (Linda L. Rogers, Colleen W. Petersen).

2. A Strategic View of Organizational Trainingand Learning (Scott Tannenbaum).

3. Planning for Training Impact: Principles ofTraining Effectiveness (Raymond A. Noe, Jason A. Colquitt).

4. Leveraging Hidden Expertise: Why, When,and How to Use Cognitive Task Analysis (David A. DuBois).

Part Two: Innovations in Trainingand Development Methods.

5. Training for a Diverse Workplace (Donna Chrobot-Mason, Miguel A. Qui?ones).

6. Management Development: Coaching andMentoring Programs (David B. Peterson.

7. Using Computer Technology in Training:Building an Infrastructure for Active Learning (Kenneth G. Brown, J. Kevin Ford).

8. What We Know About Designing and DeliveringTeam Training: Tips and Guidelines (Eduardo Salas, C. Shawn Burke, Janis A. Cannon-Bowers).

Part Three: Evaluating and Institutionalizing Training.

9. Planning, Managing, and Optimizing Transferof Training (M. Anthony Machin).

10. Creating and Maintaining the LearningOrganization (John C. Jeppesen).

11. Decision-Based Evaluation (Kurt Kraiger).

Name Index.

Subject Index.