"A comprehensive and concise description of key issues faced by every online educator, administrator, and developer. Following the tips provided by Palloff and Pratt will move online instruction beyond being merely electronic correspondence education." (Rita-Marie Conrad, online instructor, Florida State University)

"Gives comfort and aid to online teachers not by giving easy answers to hard questions, but by raising all the questions and issues that online faculty are concerned with and by showing where the research and national discussion is on these important issues." (Donald B. Hart, assistant director for faculty development, Thomas Edison State College)

"Will resonate with professional development staff who are seeking guidance in preparing faculty to be effective online teachers and students to be successful online learners. . . .the 'bible' for online course development." (Jessica A. Somers, director, Academic Innovation, Advanced Learning Technologies, University System of Georgia Board of Regents)

"Very practical and applicable . . .an invaluable tool for any faculty preparing to teach in the virtual world." (Gary A. Girard, director, off-campus programs, University of South Dakota)